Refund policy

Return and Refund Policy

Change of mind and sizing returns
If you change your mind or choose the wrong size, contact us through our website’s Contact page within 30 days of delivery to request a return.

Items must be unworn, unwashed and in their original condition. Trying a shirt on to check the fit is fine.

Please include your order number and the items you wish to return. We’ll provide return instructions and the return address.

Return postage
Customers pay return postage for change-of-mind and sizing returns. We recommend a tracked service and keeping your postage receipt.

Original shipping charges are not refundable for change-of-mind returns. We do not charge a restocking fee or deduct the original postage cost from orders that qualified for free shipping.

Refunds and exchanges
Once we receive and inspect an eligible return, we’ll arrange a refund of the amount paid for the returned item to the original payment method. Your payment provider may take additional time to process it.

For a different size, contact us to check availability and arrange the next steps.

Faulty, damaged or incorrect items
If an item arrives damaged, is faulty or is not what you ordered, please contact us with your order details and, where helpful, photographs.

We’ll assess the issue and provide the remedy required under Australian Consumer Law. We’ll cover reasonable return postage costs where the item is confirmed faulty, damaged on arrival or incorrectly supplied.

Australian Consumer Law
Our goods come with guarantees that cannot be excluded under Australian Consumer Law. For a major failure, you can choose a refund or replacement. For other failures, you are entitled to have the issue remedied as required by law. You may also be entitled to compensation for reasonably foreseeable loss or damage.

The 30-day limit and unworn, unwashed condition requirements for change-of-mind returns do not apply to claims under Australian Consumer Law. Nothing in this policy limits your statutory rights.